Common hot tub problems
- Not heating: often a failed heater element, a pressure or flow switch, or a dirty filter cutting flow.
- Tripping the GFCI breaker: usually moisture getting into a component, a failing heater or a pump motor going bad.
- Error code on the panel: flow, sensor and overheat codes point to specific parts. Note the code before you call.
- Weak or no jets: a clogged filter, an air lock after refilling, or a pump that's wearing out.
- Losing water: leaks at pump unions, heater fittings or jets. Look for wet spots under the cabinet.
What to check before you call
- Make sure the breaker and GFCI haven't tripped, and reset once.
- Pull and rinse the filter, then try running it.
- Check the water level is above the skimmer.
- Write down any error code and your hot tub's brand and model.
If it trips again after a reset, leave it off and call. Repeated resets can damage parts.
Winter breakdowns
In an Okanagan winter, a hot tub that stops heating can freeze. Frozen plumbing cracks fittings and pumps, which turns a small repair into a big one. If your tub stops heating when it's below freezing, keep the cover on, and get it looked at quickly.
Common questions
Which brands do you work on?
Most major hot tub brands. Tell us the brand and model when you call so the right parts can be brought.
Is it worth repairing an older hot tub?
Often, yes. Heaters, pumps and control boards can be replaced. If the shell or frame is failing, we'll tell you honestly whether it's worth it.
How fast can someone come out?
It depends on the season and the problem. A tub at risk of freezing gets priority.
Tell us the brand, the error code if there is one, and what it's doing. (250) 999-3602